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ICT RESOURCE OF CONCEPCION PRIMARY CARE FACILITY: Deficiencies and Solutions

Municipality of Concepcion

Concepcion Rural Health Unit, now Concepcion Primary Care Facility, a vital healthcare institution serving the Municipality of Concepcion, Iloilo, and its neighboring community, faces challenges with regards to its Information and Communications Technology (ICT), hindering its ability in delivering efficient healthcare services. This article discusses the deficiencies and solutions to the  ICT resource of Concepcion PCF.

Identified Deficiencies of Concepcion Primary Care Facility:

- Limited Computer Infrastructure: Concepcion PCF recognized the importance of ICT resources such as computers, laptops, and other ICT tools however there is insufficient number of functional computers which is essential for patient record management, data analysis, and online communication. Also, there are some ICT equipment that are outdated, which requires frequent maintenance and upgrades, impacting its efficiency and data security.

- Slow Internet Connection: The agency’s existing internet connection is unreliable, flactuating, and slow, which hinders the ability for online research, access to medical databases, and conduct of telemedicine consultations/telekonsulta which  often leads to a disruptive patient care.

- Lack of Trainings: Concepcion PCF staff (Physicians, Nurses, Midwives, other Healthcare Personnels) may lack adequate training in using ICT tools for patient management, data analysis, and communication, leading to ineffective utilization of available resources.

Identified Solutions to Address the Deficiencies:

- Investing in Modern ICT Infrastructure: Concepcion PCF should appropriate and allocate budget and invest in a robust digital infrastructure, including the purchase of sufficient and quality computers and high-speed internet connectivity or broad brands.

- Prioritize Cybersecurity: The facility should establish and implement a robust cybersecurity measures which will promote confidentiality and protect  on the sensitive  patient data and ensure the integrity of its ICT systems.

- Provide Training and Support: Training programs must conducted regularly to enhance the ICT skills of healthcare staff, and support in any ways must be available to enable health workers to effectively utilize ICT resources and improve patient care.

Benefits of Addressing ICT Deficiencies:

- Improved Patient and Health Care Delivery: Improved ICT infrastructure will enable the facility to better manage patient records, access medical databases, and facilitate telekonsulta, leading to a better and effective delivery of basic health services.

- Better Data Management and Analysis: Proper data management and analysis will provide valuable insights to the health indicators of Concepcion PCF, which allows appropriate interventions thereby addressing the problem with proper actions.

- Increased Efficiency: Through effective utilization of ICT tools, this will lead into efficient and productive delivery of health services by allowing doctors, nurses, and midwives more time for patient care.

Addressing the ICT deficiencies at Concepcion Primary Care Facility is crucial for its long-term sustainability and its ability to provide quality healthcare services to the community. By investing in modern infrastructure, training staff, and embracing innovative technologies, the health facility can bridge the gap and ensure its continued success in delivering basic healthcare services.