Talk:Robotic process automation

This is the talk page for discussing improvements to the Robotic process automation article.
This is not a forum for general discussion of the article's subject.

Put new text under old text. Click here to start a new topic.
New to Wikipedia? Welcome! Learn to edit; get help.

Article policies

Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL

This article is written in British English, which has its own spelling conventions (colour, travelled, centre, defence, artefact, analyse) and some terms that are used in it may be different or absent from other varieties of English. According to the relevant style guide, this should not be changed without broad consensus.

Robotics High‑importance

	This article is within the scope of WikiProject Robotics, a collaborative effort to improve the coverage of Robotics on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.RoboticsWikipedia:WikiProject RoboticsTemplate:WikiProject RoboticsRobotics
High	This article has been rated as High-importance on the project's importance scale.

Business Low‑importance

	Business portal This article is within the scope of WikiProject Business, a collaborative effort to improve the coverage of business articles on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.BusinessWikipedia:WikiProject BusinessTemplate:WikiProject BusinessWikiProject Business
Low	This article has been rated as Low-importance on the project's importance scale.

Computing: Software High‑importance

	This article is within the scope of WikiProject Computing, a collaborative effort to improve the coverage of computers, computing, and information technology on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.ComputingWikipedia:WikiProject ComputingTemplate:WikiProject ComputingComputing
High	This article has been rated as High-importance on the project's importance scale.
	This article is supported by WikiProject Software (assessed as High-importance).

Computer science Mid‑importance

This article is within the scope of WikiProject Computer science, a collaborative effort to improve the coverage of Computer science related articles on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.Computer scienceWikipedia:WikiProject Computer scienceTemplate:WikiProject Computer scienceComputer science

Mid

This article has been rated as Mid-importance on the project's importance scale.

Things you can help WikiProject Computer science with:

Here are some tasks awaiting attention:

Article requests :
- Requested articles/Applied arts and sciences/Computer science, computing, and Internet
Cleanup :
- Computer science articles needing attention
- Computer science articles needing expert attention
Copyedit :
- Computing
Expand :
- Computer science
Infobox :
- Computer science articles without infoboxes
Maintain :
- Timeline of computing 2020–present
Photo :
- Find pictures for the biographies of computer scientists (see List of computer scientists)
- Computing articles needing images
Stubs :
- Computer science stubs
Unreferenced :
- WikiProject Computer science/Unreferenced BLPs
Project-related :
- Tag all relevant articles in Category:Computer science and sub-categories with {{WikiProject Computer science}}

Economics Mid‑importance

	Business and economics portal This article is within the scope of WikiProject Economics, a collaborative effort to improve the coverage of Economics on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.EconomicsWikipedia:WikiProject EconomicsTemplate:WikiProject EconomicsEconomics
Mid	This article has been rated as Mid-importance on the project's importance scale.

Engineering Low‑importance

	Engineering portal This article is within the scope of WikiProject Engineering, a collaborative effort to improve the coverage of engineering on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.EngineeringWikipedia:WikiProject EngineeringTemplate:WikiProject EngineeringEngineering
Low	This article has been rated as Low-importance on the project's importance scale.

Technology

This article is within the scope of WikiProject Technology, a collaborative effort to improve the coverage of technology on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.TechnologyWikipedia:WikiProject TechnologyTemplate:WikiProject TechnologyTechnology

Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL

Is it about robots, bots or both?

So is this about robots, bots or both?

It is no different than any other automation of recording scripts that are being executed by a human. "Robotic" is spin. — Preceding unsigned comment added by 71.161.87.14 (talk) 19:00, 14 July 2020 (UTC)[reply]

For software robots the term is "bot" hence the name should be changed if it's not also about robots.

--Fixuture (talk) 17:54, 4 January 2017 (UTC)[reply]

You can't figure this out on your own by consulting the sources provided in the article or just perform a simple web search?

From "AI interns: Software already taking jobs from humans", "Having software agents that could take some of the simpler claims meant Barclays could employ fewer people.", "Massachusetts-based Nuance Communications is building AIs..."
From "Blue Prism’s robotic process automation offers scope for artificial intelligence", "The “robot” in question is a software application that replicates the action of a human being interacting with a software application, such as, for example, data entry into an SAP system, or a business process." (COI WARNING: market research company consultant opinion piece)
From "Robotic Automation Emerges as a Threat to Traditional Low-Cost Outsourcing", "...the use of software robots to handle routine business processes has another attraction..." (COI WARNING: market research company report for sale)
From "Robotic Process Automation Opens New Doors For Finance And Risk", "Unlike their human counterparts, bots work 24 hours a day, seven days a week..."
From "Robotic process automation: the latest promise to liberate back offices", ""IT robots (automation software) are programmed to be used with data-driven and rule-based processes" -- DanielPenfield (talk) 09:37, 12 January 2017 (UTC)[reply]
From "What is Robotic Process Automation, and what benefits could it bring to your enterprise?", "This is where Robotic Process Automation (RPA) with AI comes in, enabling business and IT teams in an enterprise to automate processes using a virtual software robot." (hosted on website blacklisted by Wikipedia, just Google the article name)
From "Is Robotic Process Automation (RPA) Just Marketing Speak?", "All we’re doing here is using software automation more cleverly and then referring to the software as “software robots”."

If the name "robotic process automation" is so widely used, should you really be changing the article title? -- DanielPenfield (talk) 09:37, 12 January 2017 (UTC)[reply]

Semi-protected edit request on 25 May 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Please add Kryon Systems to the list of robotic process automation vendors as they are a reputable vendor in this field. For verification, please see their website: http://www.kryonsystems.com/ Tirtzag (talk) 10:42, 25 May 2017 (UTC)[reply]

Not done:. Kryon Systems does not have an article on Wikipedia and their own website cannot be used to prove they are notible enough to be included in this article. Sarahj2107 (talk) 14:12, 25 May 2017 (UTC)[reply]

Resubmitting request to add Kryon Systems to list. They are mentioned as part of independent technology analyst (Forrester) review of prominent solution vendors: ^[1]

Company doubled in size and expanded to US: ^[2] — Preceding unsigned comment added by Odoylerules201 (talk • contribs) 22:25, 29 January 2018 (UTC)[reply]

Not done: for the same reason as before. —KuyaBriBri^Talk 16:34, 30 January 2018 (UTC)[reply]

References

^ LeClair, Craig. "The Forrester Wave: Robotic Process Automation, Q1 2017". www.forrester.com. Forrester Research. Retrieved 29 January 2018.
^ Stoler, Yoav. "Kryon Systems Expands Operations, Plans to Double Workforce". CTech. Retrieved 29 January 2018.

Semi-protected edit request on 15 June 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Request to add Software vendor: Softomotive (www.softomotive.com)

I would please like to kindly request that our company Softomotive is also listed in the list of RPA vendors. To justify the request, I would like to add that Softomotive is also included in RPA analyst reports such as Forrester Robotic Process Automation Wave 2017 and Everest Group RPA Matrix. 164.39.212.106 (talk) 16:18, 15 June 2017 (UTC)[reply]

Not done: Does your software company have its own page? We avoid listing (per WP:NOT) entities which do not have their own Wikipedia page. Izno (talk) 16:38, 15 June 2017 (UTC)[reply]

Company Article Request

Would an editor familiar with Robotic Process Automation be willing to look at a company article request for Instaknow? The article request can be found at Wikipedia:Requested articles/Business and economics/Companies/F-L. The article request includes multiple outside sources and multiple patents. — Preceding unsigned comment added by 72.49.215.50 (talk) 19:40, 5 July 2017 (UTC)[reply]

Semi-protected edit request on 3 October 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Msn Murty 19:22, 3 October 2017 (UTC)

Not done: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format. SparklingPessimist ^{Scream at me!} 19:35, 3 October 2017 (UTC)[reply]

Semi-protected edit request on 24 October 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Please add WorkFusion (www.workfusion.com) to the list of RPA software providers. WorkFusion is named in every Everest, Forrester, Gartner, and HfS report on RPA and is compared alongside Automation Anywhere, Blue Prism, and UI Path in RFIs/RFPs. Thank you! Adamjdevine (talk) 15:05, 24 October 2017 (UTC)[reply]

Not done: please provide reliable sources that support the change you want to be made. Eggishorn (talk) (contrib) 16:31, 24 October 2017 (UTC)[reply]

Semi-protected edit request on 15 November 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Add Blue Prism to the list of RPA vendors noted on the page under RPA Software Vendors:

http://en.wiki.x.io/wiki/Blue_Prism Smarterworkplace (talk) 22:14, 15 November 2017 (UTC)[reply]

Already done —KuyaBriBri^Talk 17:46, 16 November 2017 (UTC)[reply]

Semi-protected edit request on 24 November 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Please add JiffyRPA (www.jiffyrpa.com) as a product under RPA software vendors Iam kris (talk) 08:13, 24 November 2017 (UTC)[reply]

Not done: Entries must have a Wikipedia article to be added. – Train2104 (t • c) 23:05, 25 November 2017 (UTC)[reply]

Semi-protected edit request on 9 December 2017

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Add UiPath to list of RPA Software Vendors TRJW 13:14, 9 December 2017 (UTC)

Not done - As repeatedly explained above, no article = no inclusion and UiPath does not have an article - Arjayay (talk) 15:00, 9 December 2017 (UTC)[reply]

Semi-protected edit request on 2 February 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Under the segment of "RPA software vendors" - the company Jacada should be included. The link to the company is www.Jacada.com. They are direct competitors and in several cases more notable than those already listed.

Please change: Notable RPA software vendors include:

Automation Anywhere[10] BlackLine Blue Prism[10] Datamatics EdgeVerve[10] HelpSystems Kofax[10] NICE[10] Pegasystems[10] Verint

TO

Notable RPA software vendors include:

Automation Anywhere[10] BlackLine Blue Prism[10] Datamatics EdgeVerve[10] HelpSystems Jacada Kofax[10] NICE[10] Pegasystems[10] Verint 209.155.127.130 (talk) 16:28, 2 February 2018 (UTC)[reply]

Not done: for the same reason as the above two requests. —KuyaBriBri^Talk 17:13, 2 February 2018 (UTC)[reply]

Semi-protected edit request on 7 March 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

ADD "UiPath" to list of "RPA Vendors" <UiPath is one of the vendors listed in the 2017 Forrester Wave (10) which you've already referenced as a source for other vendors> </https://www.forrester.com/report/The+Forrester+Wave+Robotic+Process+Automation+Q1+2017/-/E-RES131182>

<UiPath just did B Round of financing (153M with Accel/KP + previous investors) this month> </https://www.pehub.com/2018/03/uipath-lands-153-mln-series-b-accel-led-round/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+pehub%2Fblog+%28PE+HUB+Blog%29> 108.243.32.21 (talk) 02:51, 7 March 2018 (UTC) Tina Jones[reply]

Not done: As explained previously, this list is for companies that already have an article in the encyclopedia, something that does not apply to UiPath. Multiple repeated requests will not change the outcome of the request until there is such an article. You can request that an article be created. Eggishorn (talk) (contrib) 21:59, 7 March 2018 (UTC)[reply]

Semi-protected edit request on 10 March 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Notable RPA software vendors include:

Automation Anywhere[10] BlackLine Blue Prism[10] Datamatics EdgeVerve[10] HelpSystems Jacada Kofax[10] NICE[10] Pegasystems[10] UiPath[10] Verint

Please add RatchetSoft to the list of RPA software vendors. RatchetSoft has been doing RPA since 2003, has over 500 customers, and a distribution network of 75 partners. BartFarmer (talk) 23:52, 10 March 2018 (UTC)[reply]

Not done: These claims are unreferenced. Spintendo 09:34, 11 March 2018 (UTC)[reply]

Insufficiently paraphrased text removal 11-MAR-2018

The bulk of the removed text came from an entry made at LinkedIN:
1. Apte, Gunesh (10 January 2018). "RPA Simplified!!! From Gunesh Apte, Freelance Trainer & Consultant". LinkedIN. Archived from the original on 11 March 2018.
The link to additional removed text is here. Furthermore, if the text had been sufficiently paraphrased (which it isn't) it would still face removal, as it does not appear to originate from a WP:RS, but rather, the aforementioned LinkedIN page written by Mr. Apte.
If the counter claim is that the LinkedIN text was merely copying from the Wikpedia page, then it becomes a chicken vs egg scenario, where we have no way of knowing (or proving) which came first. Spintendo 09:34, 11 March 2018 (UTC)[reply]

Semi-protected edit request on 5 April 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

I request you to please add one more vendor under the sub-heading "RPA software vendors"

X-X-X-X

Name: Antworks Weblink: https://ant.works/

X-X-X-X

Supporting reason: Antworks has close to 200 full time employees, and has offices in 8 countries - Australia/India/Phillipines/Qatar/Singapore/Sri Lanka/UK/US. Antworks is a specialist player in the RPA, Digitization and Enterprise Intelligence space.

I would request you to consider Antworks as a significant RPA vendor that's suitably qualified to be added to the existing list of vendors on this page. If you need external references, please refer to news and media mentions of Antworks here https://ant.works/news-and-events

^[1] ^[2] Sammm2000 (talk) 08:19, 5 April 2018 (UTC)[reply]

Not done Antworks does not have a Wikipedia article, which is a requirement for inclusion in that list - Arjayay (talk) 12:46, 5 April 2018 (UTC)[reply]

References

RPA software vendors

WP is not a web directory, in my opinion a software vendor can be inserted if it is notable for some reason and the reason need to be explained in the text. --Abisys (talk) 18:15, 22 July 2018 (UTC)[reply]

Semi-protected edit request on 26 July 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Balajihope (talk) 12:31, 26 July 2018 (UTC)[reply]

Not done: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format and provide a reliable source if appropriate. DRAGON BOOSTER ★ 12:45, 26 July 2018 (UTC)[reply]

Semi-protected edit request on 12 September 2018

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

The link to Reuters is broken: London School of Economics Releases First in a Series of RPA Case Studies, Reuters http://uk.reuters.com/article/2015/05/13/il-blue-prism-idUKnBw135109a+100+BSW20150513

This one is more relevant: https://www.nytimes.com/2018/08/05/technology/workplace-ai.html Roxanat11 (talk) 09:59, 12 September 2018 (UTC)[reply]

Done L293D (☎ • ✎) 13:06, 12 September 2018 (UTC)[reply]

Does not mention any criticisms or predicted backlash (whitewash!)

This is an utter whitewash. There is no mention whatsoever of expected backlash. In the “impact on society” section, both references actually predict this and discuss it, yet this article doesn’t even mention them and presents a totally one-sided narrative that this is beautifully wonderful for everyone, which is horseshit. There is a lot of criticism of this, and it is totally missing. This is definitely a NPOV issue - all references on impact are capital-siding sources (LSE and so on) and ZERO Labour voices or references that express or include their concerns or criticisms. 85.255.233.234 (talk) 15:58, 11 January 2019 (UTC)[reply]

Semi-protected edit request on 2 April 2019

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

change Utilizing Unassisted RPA, process can be run on a computer with needing input from a user to Utilizing Unassisted RPA, a process can be run on a computer without needing input from a user Dwainew (talk) 10:13, 2 April 2019 (UTC)[reply]

Done NiciVampireHeart 19:37, 8 April 2019 (UTC)[reply]

Semi-protected edit request on 22 April 2019

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Under "RPA in Business"Kindly add the company aurorpa.com if you deem fit. This company has been in the same space. Rutu2cool (talk) 09:55, 22 April 2019 (UTC)[reply]

Not done: please provide reliable sources that support the change you want to be made. ‑‑ElHef (Meep?) 13:19, 22 April 2019 (UTC)[reply]

Semi-protected edit request on 24 April 2019

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

Grand View Research, Inc. performed a study in October, 2018, and said that the primary companies in the RPA market included: Automation Anywhere, Inc.; Blue Prism Group PLC; UIPath; AuroRPA; Be Informed B.V.; OpenSpan; and Jacada, Inc.[15] Rutu2cool (talk) 08:44, 24 April 2019 (UTC)[reply]

Not done: AuroRPA is not listed in the source. Also, wikipedia is not free advertising. Please see WP:COI and WP:SELFPROMOTE. NiciVampireHeart 21:53, 27 April 2019 (UTC)[reply]

Semi-protected edit request on 7 May 2019

This edit request has been answered. Set the |answered= or |ans= parameter to no to reactivate your request.

In the section Robot Process Automation 2.0, there is an incorrect statement in the first statement of the second paragraph. The line is as such:

While Unassisted RPA has a number of benefits, it is not without drawbacks. Utilizing Unassisted RPA, a process can be run on a computer with needing input from a user, freeing up that user to do other work.

It should be changed to the following:

While Unassisted RPA has a number of benefits, it is not without drawbacks. Utilizing Unassisted RPA, a process can be run on a computer without needing input from a user, freeing up that user to do other work. Sam.helper1 (talk) 20:43, 7 May 2019 (UTC)[reply]

Done – Thank you! – Þjarkur (talk) 22:26, 7 May 2019 (UTC)[reply]

Artficial intelligence

This is pure sales pitch: “… or artificial intelligence (AI) workers.” The subject is about office automation, which is machine learning, but has very little to do with artificial intelligence. Jeblad (talk) 03:58, 28 December 2019 (UTC)[reply]

Merger proposal

The following discussion is closed. Please do not modify it. Subsequent comments should be made in a new section. A summary of the conclusions reached follows.

The result of this discussion was to proceed with the merge. Stonkaments (talk) 14:16, 2 May 2020 (UTC)[reply]

I propose to merge Robotic automation software into Robotic process automation (RPA). Searches on Google, Google Books, Google News, etc. for "robotic automation software" overwhelmingly return results regarding RPA, indicating that the Robotic automation software article is redundant and that Robotic process automation is the WP:COMMONNAME for the subject matter.

The source page contains a lot of content pertaining to robotization more generally, rather than robotic automation software specifically, so I propose removing the broader robotization content and only copying over the content specifically related to software. The RPA article is of reasonable size, and the software-related content in the Robotic automation software article is small enough, that the merging will not cause any problems as far as article size is concerned. Stonkaments (talk) 17:04, 25 April 2020 (UTC)[reply]

Sounds reasonable. I'm skeptical that anything about the software itself, per se, is categorically distinct from other kinds of software. Rather, the nature of robotic process automation (which is certainly an encyclopedically distinct topic) requires some software, and some hardware, and so on, and these are natural, integrated sub-topics of that topic. — SMcCandlish ☏ ¢ 😼 21:41, 29 April 2020 (UTC)[reply]

The discussion above is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.

Exact meaning of "Robotic Process Automation"

Hi everybody !

While translating this page to another language, we are a few contributors debating the exact meaning of "Robotic Process Automation", on a grammatical standpoint.

Does it rather imply "The automation of robotic processes" or "The robotic automation of processes" ?

I would tend to favor the latter, considering the terms "Robotic Automation" (without "Process") are used about 8 times in the article (including References and Sources).

Your opinion is more than welcome! Thanks!

--Kiwilak (talk) 09:13, 21 May 2020 (UTC)[reply]

Corporate talk

"Robotic process automation" is nothing more than the new hyped corporate-talk way of saying software automation or just automation. Also, it has nothing to do with robots or AI. The entire text is frivolous BS by marketing people trying to promote the phrase. 77.124.77.206 (talk) 10:40, 7 March 2021 (UTC)[reply]

I think the second paragraph explains the significance of it, what its distinguishing characteristics are, pretty well. I don't see how it has nothing to do with AI when it's defined as the software figuring out for itself through the application of AI to its own observations what to automate and how to automate it. Largoplazo (talk) 11:44, 7 March 2021 (UTC)[reply]

Yeah I really hate this article. Was it only written so that enough people can copy something from Wikipedia, in order to make the term stick? The amount of companies trying to insert themselves into this is telling. 2A02:810D:600:272C:D9CB:7CDA:5926:3DF5 (talk) 09:38, 31 January 2023 (UTC)[reply]

How RPA mimics like human

How RPA mimics like human 2409:4073:2088:BD3E:D28D:DA2E:364C:3A8E (talk) 17:10, 15 December 2021 (UTC)[reply]

[1] LeClair, Craig. "The Forrester Wave: Robotic Process Automation, Q1 2017". www.forrester.com. Forrester Research. Retrieved 29 January 2018.

[2] Stoler, Yoav. "Kryon Systems Expands Operations, Plans to Double Workforce". CTech. Retrieved 29 January 2018.

[3] ttps://ant.works/news-and-events

[4] ttps://ant.works/

[1]

[2]

[1]

[2]