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Reply Corporation

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For the information technology company based in Italy, see Reply (company).

Reply Corporation
Company typePrivate
IndustryComputer
Founded1988; 36 years ago (1988)
FounderSteve Petracca
Defunct1997; 27 years ago (1997)
FateAcquired by Radius
HeadquartersSan Jose, California
Products
  • Reply Model 16
  • Reply Model 32
  • TurboProcessor
  • PowerBoard
Number of employees
100 (1992, peak)

Reply Corporation, often shortened to Reply Corp., was an American computer company based in San Jose, California. Founded in 1988 by Steve Petracca, the company licensed the Micro Channel architecture from IBM for their own computers released in 1989, competing against IBM's PS/2 line. The company later divested from offering complete systems in favor of marketing motherboard upgrades for older PS/2s. Reply enjoyed a close relationship with IBM, owing to many of its founding employees, including Petracca, having worked for IBM.[1] The company was acquired by Radius in 1997.

History

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Foundation

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Reply Corp. was founded by Steve V. Petracca (born 1951 in Honolulu).[2] Prior to founding Reply, Petracca worked at International Business Machines from 1976 to 1988, starting out at the company's Boulder, Colorado, office as an industrial engineer in various capacities.[3] There he graduated from CU Boulder, with a bachelor's degree in history.[2] In 1980, Petracca moved to Boca Raton, Florida, to work at IBM's facility there, managing the start-up of the first production line for the IBM PC. Petracca graduated from Nova Southeastern University with an MBA and was promoted to manager of new product operations in the mid-1980s, handling the release strategy and ramp-up of the Personal System/2—IBM's intended successor to the PC—before being promoted to manager of business analysis for their Entry Systems Division sometime around 1987.[4] In 1987, Petracca moved again to White Plains, New York, where he worked as manager of systems technology, which encompassed IBM's RISC-based workstations, printers, displays and Personal Systems.[3]

Petracca quit IBM in 1988, dissatisfied with an culture he perceived as promoting the creation of needless business units and obsession with data visualization: "We would get into meetings and spend more time arguing over whether to use pie charts or bar charts than over the content of the data".[5] That year, he moved to San Jose, California, and started Reply Corporation.[6] Petracca obtained the funding to start his company from friends and family, as well as with his severance package from IBM.[7] He poached several IBM employees for his startup,[8] many of whom were on the development team of the PS/2.[1]

Petracca and his employees spent a year devising the company's first products, which were a line of desktop computers based on IBM's Micro Channel architecture: the Reply 286/16, the Reply 286/20, and the 386SX/16. According to InformationWeek, Reply was the first company to license Micro Channel—a bus architecture which IBM introduced with the PS/2 and which Petracca helped launch—for a PS/2 clone.[9] However they were beaten to market with a PS/2 clone by Tandy Corporation, who released the 5000 MC in 1988.[10] The Reply computers were introduced ahead of the 1989 COMDEX/Fall in November,[11] with the company releasing the 286/16 and 286/20 the following month.[8] These two machines competed with the Models 50 and 60, mid-ranged computers in the PS/2 line which IBM introduced in 1987.[12] Those PS/2s featured 10-MHz Intel 80286 microprocessors clocked at 10 MHz, while the Reply models had 80286 processors clocked at 16 MHz and 20 MHz respectively.[12] The 386SX/16 had an 80386SX clocked at 16 MHz.[8]

Reply touted the modularity of these computers, arranging their cases in a so-called "5×5" design: five drive bays and five expansion slots. Additionally the microprocessors were located on daughterboards connected to the motherboard. This daughterboard approach, which Reply termed the TurboProcessor, meant that the computers could be upgraded with faster processors over the lifespans of the motherboards. Reply included this feature to address the concerns of existing PS/2 owners, who feared that their investments were fast becoming obsolete.[8] Reply were the only makers of PS/2 clones with 286 processors; according to PCWeek, MCA-equipped IBM PS/2s with these processors were skipped over by all but the most budget-conscious corporate buyers, making these Reply models relatively unpopular compared to the 386SX/16,[12] which they released in 1990.[13]

IBM partnership

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In October 1990, Reply joined thirteen other makers of MCA machines—including IBM—in an alliance to push Micro Channel as the sole standard for 32-bit computers. This alliance, named the Micro Channel Developers Association, was intended to compete with the so-called Gang of Nine, an aggregate of PC clone manufacturers unofficially led by Compaq and Hewlett-Packard, who were backing the Extended Industry Standard Architecture directly against IBM.[14]

An example of the IBM processor complex, competing technology to the TurboBoard

Also in that month, Reply released their first Micro Channel expansion card, the Token Ring Adapter/A,[15] as well as their next generation of 32-bit Micro Channel machines with TurboProcessor, the Model 32. The most-expensive computer in this line, featuring an i486 clocked at 33 MHz, sold for $12,895 ($30,073 in 2023).[16] A comparably equipped PS/2, the Model 90 XP, sold for $16,695 ($38,935 in 2023) simultaneously. Like the Reply Model 32, the PS/2 Model 95 XP featured an upgradable processor slot, which IBM termed the "processor complex". Unlike with Reply's TurboComplex, IBM forbade the buyer from upgrading their own computer, requiring an authorized service personnel to perform the upgrade for a fee.[17] The Reply Model 32 also supported industry-standard SIMMs for RAM, whereas IBM used proprietary RAM modules for their PS/2 Model 95.[18]

Reply further strengthened their relationship with IBM upon signing a license in May 1991 that allowed them to equip their MCA machines with official IBM SCSI and ESDI hard drives, the Model M keyboard and PC DOS, as well as OS/2 Extended Edition.[19] Also in 1991, Reply was the first customer of IBM's printed circuit board manufacturing plant in Austin, Texas. The plant's output was previously only for IBM; that year, it began converting to a contract manufacturing model for outside companies.[20] In August 1992, IBM signed an agreement with Reply that allowed them to offer computers with IBM's 386SLC and 486SLC processors, making Reply the first company to offer computers with IBM silicon based on Intel's x86 architecture.[21] Because IBM's contract with Intel forbade IBM from selling their 386SLC on the open market as a standalone part,[22] IBM had to manufacture the processor on a TurboProcessor board.[23] The Model 16 386SLC, released in August 1992 and replacing Reply's earlier Model 16 386SX/20, featured this IBM-built TurboProcessor.[22] The upgrade resulted in an over twofold performance boost for the same price point as the 386SX, according to Petracca,[24] who shelved further TurboProcessor releases featuring Intel's 16-bit processors in favor of IBM's as a result.[25]

Restructuring

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Reply laid off 40 of its 100 employees in October 1992, prompted by a $5 million loss in profit amid fierce price war in the PC industry ushered in by Compaq. Reply surveyed their customers as to how the company should reinvent itself and decided to phase out manufacturing complete machines, instead releasing upgrade motherboards for existing IBM PS/2s.[5] These motherboards, which Reply marketed as the TurboProcessor System Upgrade (later as the PowerBoard[26]), were released starting in December 1992, allowing modern processors such as IBM's own 386SLC and Intel's i486DX2 to be installed in late-1980s-issue PS/2s,[27] of which three to four million were estimated to be still in regular use in large companies.[28] The upgrade motherboards also allowed these PS/2s, which normally supported ESDI drives only, to support PATA drives, which were plentiful compared to the former owing to their use in almost all IBM PC-compatible systems of the day.[29] Also in December, Reply released their last complete computer,[27] the Model 16 486SLC2, featuring IBM's 486SLC2 clocked at 40 MHz, upgradable to Intel's i486SX2 at 50 MHz.[30]

In April 1993, IBM signed a deal with Reply to resell the latter's TurboProcessor Upgrade cards under IBM's branding.[31] Later that year, Reply ventured into designing computers for other companies, engineering the motherboard for IBM's PS/2 Model 53, as well as designing another MCA computer from the ground up for Olivetti. The company also announced several MCA expansion cards, including graphics and sound upgrades and an IDE drive adapter.[32] In addition, they teased a PowerPC upgrade board for the PS/2, spurred by developments in the contemporaneous alliance between Apple, Motorola and IBM.[33] This came to fruition in 1994 as the MPC105, a PowerPC 603-powered motherboard with PCI and ISA slots which Reply manufactured, albeit ultimately not as a PS/2 upgrade.[34]

By the end of 1993, Reply posed a profit of $3 million.[5] Petracca was given $14 million in venture capital by five backers some years back to fund Reply's growth, but by August 1994 the capital had run dry. Petracca turned to a private equity firm in an attempt to make the company more profitable.[7]

Reply branched out from releasing upgrade motherboards for IBM exclusively with the release of the Deskpro PowerBoard. Released in December 1994, these boards were designed for Compaq Deskpros with 286 and 386 processors, allowing them to be fitted with the i486SX2 up to the DX4, as well as having Pentium OverDrive sockets.[35] The company followed this up with upgrade boards for Compaq's ProLinea machines in 1995, as well as boards for IBM's PS/1s and PS/ValuePoints.[36] According to Ward's, Reply had by 1995 recovered their original workforce of 100 employees.[37] In December that year, Reply released the DOS on Mac expansion card for Apple's Power Macintosh 8100, allowing it to run MS-DOS and Windows applications off a Cyrix 5x86 or an Intel DX4.[38] In 1996, they released an update to these cards for Macintosh computers featuring Intel Pentium processors clocked at 166 MHz to 200 MHz.[39]

Acquisition

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By 1997, Reply was down to 25 employees, for reasons unclear. In April that year, Reply sold their DOS on Mac technology to Radius, a hardware company based in Sunnyvale, California.[40] This sale and the loss of Reply's employees put the company's longevity into question. Reply's remaining 25 employees were moved into Radius' office in Sunnyvale, with ten leading engineers including Petracca securing permanent positions within Radius.[41] Radius acquired Reply outright later that year.[42]

Products

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Computers

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Model Processor Clock speed
(MHz) 		L2 cache
(KB) 		HDD Stock
memory 		Max. memory
(MB) 		Form factor Date introduced Ref(s).
286/16 Intel 80286 16 0 30 MB or 60 MB or 120 MB (EDSI) 2 8 Desktop November 1989 [43]
286/20 Intel 80286 20 0 30 MB or 60 MB or 120 MB (EDSI) 2 8 Desktop November 1989 [43]
386SX/16 Intel 80386SX 16 0 30 MB or 60 MB or 120 MB (EDSI) 2 8 Desktop March 1990 [43]
386SX/20 Intel 80386SX 20 0 30 MB or 60 MB or 120 MB (EDSI) 2 16 Desktop March 1990 [43]
Model 16 Intel 80286 or Intel 80386SX 16 or 20 0 30 MB or 60 MB or 120 MB or 325 MB (EDSI) 8 8 Small form factor desktop March 1990 [44]
Model 16 386SLC IBM 386SLC 20 0 120 MB 4 8 Small form factor desktop August 1992 [45]
Model 16 486SLC2 IBM 486SLC2 40 0 120 MB 4 16 Small form factor desktop December 1992 [30]
Model 32 Intel 80386DX or Intel 80486SX or Intel 80486DX 25–33 (386DX) or 20 (486SX) or 25–50 (486DX) 64 (386DX at 25 MHz) or 128 (386DX at 33 MHz) 40 MB – 1.2 GB (EDSI) 4–16 32 (64 with adapter) Small form factor desktop November 1990 [46]

Motherboards

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Name Compatible computer(s) Processor(s) supported Max. memory
(MB) 		Other features Date introduced Ref(s).
PS/2 Model 25 TurboProcessor IBM PS/2 Model 25 Intel 80486SX 32 GPU with 512 KB of video memory, IDE and ST506 hard drive interface on-board June 1994 [47]
PS/2 Model 30 TurboProcessor IBM PS/2 Model 30 Intel 80486SX 32 GPU with 512 KB of video memory, IDE and ST506 hard drive interface on-board June 1994 [48]
PS/2 Model 50/50Z TurboProcessor IBM PS/2 Model 50, Model 50 Z IBM 386SLC, IBM 486SLC 16 Super VGA GPU, IDE and EDSI hard drive interface on-board February 1993 [49]
PS/2 Model 55SX TurboProcessor IBM PS/2 Model 55 SX IBM 386SLC, IBM 486SLC 16 February 1993 [49]
PS/2 Model 70 TurboProcessor IBM PS/2 Model 70 Intel 80486SX, Intel 80486DX2, Pentium Overdrive; IBM 486BL (late models) Super VGA GPU, IDE drive July 1993 [49]
PS/2 Model 70 16-bit TurboProcessor IBM PS/2 Model 70 IBM 486SLC2 GPU with 1 MB of video RAM, IDE hard drive interface on-board October 1994 [50]
PS/2 Model 60/65/80 TurboProcessor IBM PS/2 Model 60, Model 65 SX, Model 80 Intel 80486SX, Intel 80486DX2, Pentium Overdrive; IBM 486BL (late models) 128 Super VGA GPU, IDE hard drive interface on-board, 80487 co-processor socket July 1993 [51]
PS/2 Model 25 PowerBoard IBM PS/2 Model 25 Cyrix Cx486DX2, Intel 80486DX2, Intel 80486DX4 32 IDE hard drive interface on-board [52]
PS/2 Model 30 PowerBoard IBM PS/2 Model 30 Cyrix Cx486DX2, Intel 80486DX2, Intel 80486DX4 32 IDE hard drive interface on-board [53]
PS/2 Model 50/50Z PowerBoard IBM PS/2 Model 50, Model 50 Z Intel 80486DX2, Intel 80486DX4 64 IDE and SCSI hard drive interface on-board August 1994 [54]
PS/2 Model 55SX PowerBoard IBM PS/2 Model 55 SX Intel 80486DX2, Intel 80486DX4 64 IDE and SCSI hard drive interface on-board July 1994 [55]
PS/2 Model 56/57/76/77 PowerBoard IBM PS/2 Model 56, Model 57, Model 76, Model 77 Intel 80486DX, Intel 80486DX2, Intel 80486DX4 GPU with 1 MB of video RAM, IDE hard drive interface on-board October 1994 [50]
PS/2 Model 60/65/80 PowerBoard IBM PS/2 Model 60, Model 65 SX, Model 80 Intel 80486DX4 (up to), Pentium OverDrive 64 64-bit local-bus SVGA GPU with GUI accelerator, ehanced IDE hard drive interface on-board March 1995 [56]
PS/2 Model 70 PowerBoard IBM PS/2 Model 70 Intel 80486DX2, Intel 80486DX4 64 IDE and SCSI hard drive interface on-board June 1994 [55]
Deskpro PowerBoard Compaq Deskpro E series and S series Intel 80486SX2, Intel 80486DX2, Intel 80486DX4 64 PCI expansion slots December 1994 [35]
Pentathlon/PCI IBM PS/1, IBM PS/ValuePoint, Compaq ProLinea Intel Pentium 128 Phoenix BIOS March 1995 [57]

Expansion cards

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  • Token Ring Adapter/A[15]
  • MicroChannel Video Adapter
  • MicroChannel Sound Card with SCSI
  • MicroChannel Sound Card without SCSI
  • DOS on Mac[58]

See also

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  • Aox Inc., another manufacturer of expansion cards and peripherals for the PS/2

Citations

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  1. ^ a b Bermant 1991, p. 514.
  2. ^ a b Staff writer 1993, p. S6.
  3. ^ a b Reply Corporation 1996.
  4. ^ Staff writer 1993, p. S6; Reply Corporation 1996.
  5. ^ a b c Ehrenfeld 1995, p. 72.
  6. ^ Staff writer 1989b, p. 14; Pemstar 2002, p. 10.
  7. ^ a b Walford 1995, p. 58.
  8. ^ a b c d Staff writer 1989b, p. 14.
  9. ^ Gillooly 1995, p. 78; Staff writer 1989b, p. 14.
  10. ^ Lewis 1988, p. C10.
  11. ^ Staff writer 1989a, p. 4.
  12. ^ a b c Claiborne 1990, p. 95.
  13. ^ LaPlante 1989, p. 28.
  14. ^ Woods 1990.
  15. ^ a b Staff writer 1991a, p. 120.
  16. ^ Skillings 1990, p. 22.
  17. ^ International Business Machines 1990.
  18. ^ Berline 1991, p. 170.
  19. ^ Staff writer 1991b, p. 23; Quinlan 1991, p. 28.
  20. ^ Ladendorf 1993, p. C2.
  21. ^ Scheier 1992, p. 6; Quinlan 1992a, p. 8; Smith 1992, p. A9.
  22. ^ a b Cassel 1992, p. 25.
  23. ^ Quinlan 1992a, p. 8.
  24. ^ Scheier 1992, p. 6.
  25. ^ Quinlan 1992b, p. 29.
  26. ^ Staff writer 1995a.
  27. ^ a b Burke 1992, p. 25.
  28. ^ Ricciuti 1993, p. 52; Scheier 1993b, p. 47.
  29. ^ Angus 1993, p. 105.
  30. ^ a b Miller & Ferrance 1993, p. 138.
  31. ^ Scheier 1993a, p. 148.
  32. ^ Scheier 1993b, p. 139; Bertolucci 1994, p. 120.
  33. ^ Scheier 1993b, p. 139.
  34. ^ Krause 1994, p. 1.
  35. ^ a b Dillon 1994, p. 35.
  36. ^ Staff writer 1995c, p. 27.
  37. ^ Ward's 1995, p. 3661.
  38. ^ Davey 1995, p. 29.
  39. ^ Bickford 1996, p. 26.
  40. ^ Staff writer 1997a, p. D2; Staff writer 1997b.
  41. ^ Staff writer 1997b.
  42. ^ Securities and Exchange Commission 2001, p. 41.
  43. ^ a b c d Staff writer 1990, p. 96.
  44. ^ LaPolla 1990, p. 122.
  45. ^ Staff writer 1992, p. 38.
  46. ^ Coughlan 1991, p. 98.
  47. ^ Boudette 1994a, p. 32.
  48. ^ Bekman 2008c.
  49. ^ a b c Ricciuti 1993, p. 52.
  50. ^ a b Boudette 1994c, p. 43.
  51. ^ Ricciuti 1993, p. 52; Reply Corporation 1993, p. 1–2.
  52. ^ Walsh 2003; Bekman 2008a.
  53. ^ Bekman 2008b.
  54. ^ Boudette 1994a, p. 25.
  55. ^ a b Boudette 1994b, p. 25.
  56. ^ Wood 1995a.
  57. ^ Staff writer 1995b, p. 8; Wood 1995b.
  58. ^ Reply Corporation 1997.

References

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