Venue: Municipal Tennis Club, Eilat, Israel (hard, outdoors)
Date: 2–5 February
The fifteen teams were divided into three pools of four teams and one pool of three. The four pool winners took part in play-offs to determine the two nations advancing to the World Group II Play-offs. The nations finishing last in their pools took part in play-offs, with the two losing nations relegated to Group II in 2012.
The seven teams were divided into one pool of four teams and one pool of three. The top nation from each pool played off against the runner-up from the other with the two winning teams promoted to the Europe/Africa Zone Group I for 2012. The third place nation from each pool played off against the last place nation of the other, with the two losing nations relegated to Group III in 2012.
The nine teams were divided into one pool of five teams and one pool of four. The top nation from each pool played off against the runner-up from the other with the two winning teams promoted to the Europe/Africa Zone Group II for 2012.