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November 11

Error Clicking Link

I was sent an email containing a link providing a listing. When I clicked on the link on my laptop computer within Outlook, I get the error message: "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." I tried copying the link from an email document to a Word document and clicking on the link, and get the same message. If I copy the link into the URL bar, I can open it. I just can't open it on my desktop computer. I don't have a help desk that configures the laptop computer/ What rule or restriction is interfering with my ability to open the link on of two computers? Robert McClenon (talk) 07:35, 11 November 2024 (UTC)[reply]

125 people found the reply by TedFritchlee given here helpful --Lambiam 12:25, 11 November 2024 (UTC)[reply]

Thank you, User:Lambiam. I am not number 126. I understood the answer to mean to use the Registry Editor and to look for [HKEY_CLASSES_ROOT\.html]. But the default is already set to htmlfile, and the content type and perceived type are as described. So I see nothing that I can fix with the Registry Editor.

Is that a forum that I can use to ask for help? Robert McClenon (talk) 18:39, 11 November 2024 (UTC)[reply]

I have no personal experience with answers.microsoft.com. It does not look different from other community support forums where users offer other users advice on how to cope with less-than-perfect software. --Lambiam 19:06, 11 November 2024 (UTC)[reply]

Are you using Office 365? There are "sharing" options in Office 365 that can cause that issue. 12.116.29.106 (talk) 17:41, 12 November 2024 (UTC)[reply]

Sharing Options in Office 365

Yes, I am using Office 365. The errors occur when clicking the link from within Outlook, or by copying the link to a Word document. The error can be worked around by doing a Copy Hyperlink and then clicking the hyperlink in a URL in Chrome. So I think that we agree that the problem is in Office 365. How do I work on the sharing options in Office 365? Robert McClenon (talk) 18:12, 12 November 2024 (UTC)[reply]

There are two common issues that have nothing to do with one another. Both are in Office 365 settings, which is separate from your computer settings. The first one is file and document sharing. Hunt for that setting (the menus change all the time, so it is difficult say "click this, then this, then this..."). Try setting it to allow everyone. If that doesn't fix the problem, change it back. The second is under your default application handler settings. Your html handler should be your web browser. You are probably like most people and have at least 2 web browsers, Edge and Google or Edge and Firefox or Edge and Opera. Whatever is selected, select the other one. Try it. It should open links in that browser. Try to switch it back. If it won't work, the best path forward is usually to delete and reinstall the browser so you can select it. If neither of those works, it is still likely an Office 365 settings issue. 12.116.29.106 (talk) 18:25, 12 November 2024 (UTC)[reply]

Thank you, 12.*. But how do I get to the Office 365 settings? I have an Office 365 thing on the taskbar of my desktop computer, but I don't have one on the taskbar of my laptop computer, and it is my laptop that has the problem. How do I open the Office 365 settings? Robert McClenon (talk) 19:23, 12 November 2024 (UTC)[reply]

Office 365 is, essentially, web based. Go to microsoft365.com (I assumed it was office365.com, but when I tried that it redirected to microsoft365.com). Sign in with your Office 365 account. From there, you will see settings. 12.116.29.106 (talk) 19:28, 12 November 2024 (UTC)[reply]

Thank you, sort of, 12.116.*. I have signed into microsoft365.com, and there is a Settings gearwheel in the upper right corner. When I click it, it gives me the option to turn on Dark Mode and to display third-party notices. To the left, it displays a list of Office apps and allows me to create documents, but I create documents using the versions of the apps that are installed on my C: drive. What am I missing? Robert McClenon (talk) 19:40, 12 November 2024 (UTC)[reply]

Problem Solved

This problem was solved, with help from a technical support person. The default browser was set to Microsoft Edge, but Microsoft Edge was broken. The problem was solved by reinstalling Microsoft Edge. It was possible to work around the problem by copying the hyperlink into a Chrome or Firefox URL window because Chrome and Firefox were not broken. A conclusion is that another cause of this problem may be that the default browser cannot be launched successfully. Maybe that is the whole meaning of the message, in which case it is another case of a message that doesn't say what is wrong because the software, being broken, is confused as to what is wrong. Robert McClenon (talk) 19:55, 13 November 2024 (UTC)[reply]

Robert, I am glad you resolved this problem to your satisfaction. Possible over-arching solution: do not use M$ Edge as your default browser. In fact. have nothing to do with it, ever. A few years back Internet Explorer was frankly the pits (Mozilla totally broke FF <sob> as well when they destroyed extensions), and it's a moot point whether Edge is one level above IE in the generally-acknowledged pecking order, or in fact constitutes the very bottom of the barrel itself. Just my 2¢ worth. MinorProphet (talk) 20:53, 13 November 2024 (UTC)[reply]

Off-topic maybe, but Edge is now chromium based, sharing most of it's code base with Chrome, so this advice is more of an emotion than based on fact. Rmvandijk (talk) 14:25, 21 November 2024 (UTC)[reply]

Encyclopedia.com

Hi, I've no idea which section this goes in, or if this is even the correct noticeboard for my question.

A new user has posted an update about the website and change of owners, but for me, on my mobile, the website comes up with 'Bad gateway, error code 502, Visit cloudflare.com for more information. (It says it's a host error). I'm an old mare, t'internet wasn't even invented until I got to uni! @Zubyp: to see if I ca get an answer. I haven't posted the link just in case its harmful but the edit is here [1]) Knitsey (talk) 22:40, 11 November 2024 (UTC)[reply]

It looks like a call to false interpretations all across the board except for the genuine distress perceptible in the author prose ( Zubyp's interpretation being at least half-erroneous as a result I think: "some of the information herein is fabricated ( .. ) for privacy purposes", not validable for any kind of primary source. ) -- Askedonty (talk) 01:35, 12 November 2024 (UTC)[reply]

I don't get an error message. The page reads like a press release, but the text is bizarre, not something people maintaining an encyclopedia would write. It looks like someone hacked the website and then posted a link here on Wikipedia to draw attention to their prose. --Lambiam 07:26, 12 November 2024 (UTC)[reply]

Thank you both for checking. I really appreciate it. I will let the user know. Knitsey (talk) 14:00, 12 November 2024 (UTC)[reply]